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Privacy Policy

Current as of: February 2026

1. Introduction

This privacy policy explains how Revolve Dietetics (ABN: 39678513165) collects, uses, and protects your personal and health information. We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

To provide high-quality dietetic care, we need to collect personal and sensitive information, including:

  • Names, contact details, and dates of birth.

  • Medical history, dietary habits, and pathology results.

  • Medicare and private health insurance details.

3. How We Collect and Store Information
  • Directly: Information is collected via our intake forms, during consultations, and through email or phone.

  • Secure Storage: We use Halaxy, a secure practice management system, to store clinical notes and sensitive data. Halaxy uses bank-grade encryption and stores data within Australia.

  • Business Admin: We use Google Workspace for administrative communication. We have a Business Associate Agreement (BAA) and security protocols in place to manage this data.

4. Purpose of Collection

We collect your information primarily to:

  • Provide personalized nutrition assessment and advice.

  • Communicate with your GP or other health providers (with your consent).

  • Process Medicare or insurance claims.

5. Disclosure of Information

We will not share your information with third parties without your consent, unless:

  • It is necessary to provide your health service (e.g., writing a report to your GP).

  • We are required or authorized by law (e.g., subpoena).

  • There is a serious threat to your life or public health.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your information.

  • Lodge a complaint if you feel your privacy has been breached.

7. Contact Us

If you have any questions about this policy, please contact Olivia Elliffe via Email: olivia@revolvedietetics.com.au

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